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CENTURY 21 Northstar Association

About CENTURY 21 Northstar

CENTURY 21 Northstar was founded in 2004. We soon grew to become one of the largest property management companies in the Portland Metro area with offices in Portland, Vancouver and Longview. In 2014 we became affiliated with Century 21 Real Estate, the world’s largest real estate services company. We currently manage over 1,100 units.

Our Approach

We strive to maintain a flexible approach in managing your association. While community management is becoming more and more challenging, it is important to maintain a personal connection, and work closely with the Board of Directors to understand your individual needs.

Our Professional Staff

All of our Community Managers and support staff are active members of the Community Association Institute. Our staff members regularly attend educational workshops, and either hold or are in the process of obtaining their Certified Manager of Community Associations (CMCA) designations.

Associations are subject to state laws governing non-profit corporations and homeowners associations. New laws are developed continually, and our staff is dedicated to keeping up to date with the latest legislation, codes, and tax rulings. We also have access to legal counsel to guide us through the more challenging aspects of these rules.

As the managing agent, CENTURY 21 is responsible to perform the services described in the management agreement, and to provide counseling and advice to the Board of Directors. Each association is assigned a Community Manager, in addition to receiving collaborative assistance from all members of our Association Management department.

Full Service Management Plan

Your Community Manager will coordinate all aspects of the management, maintenance, and administrative duties provided in our agreement.

Financial reporting

We will collect monthly/annual dues and assessments, follow up on delinquencies, approve and pay all bills related to the property, and request Board approval for any unplanned maintenance invoices. We will create monthly financial reports for the Board, as well as prepare a proposed annual budget and year-end financial statement.

Homeowner Payments

Payments can be made online, or mailed to our secure, off-site lockbox. Homeowners can log into their online portal and set up recurring auto debits from their bank account or credit/debit card, as well as review their current balance and payment history.

Delinquent accounts are issued a 10-Day Notice from our office. Follow-up is performed in accordance with the Association’s collection policy.

Monthly Financial Statements

We use a modified accrual method for our reporting, so that statements are easy to read. Your Community Manager will review each monthly financial report before sending it to the Board. These are sent by email, and posted to the Board’s password-protected webpage. A typical report includes:

Delinquent accounts are issued a 10-Day Notice from our office. Follow-up is performed in accordance with the Association’s collection policy.

  • Profit and Loss/Budget Comparison Report
  • General Ledger
  • Balance Sheet
  • Accounts Receivable Summary – showing homeowner delinquency
  • Accounts Payable – showing any unpaid bills entered in system
  • Current Homeowner Roster Bank Reconciliation Summa